At Royal Wood Interiors, your satisfaction is our top priority. If you are not fully satisfied with your purchase, our return policy allows you to initiate a return request within 7 days of receiving your item.

Return Eligibility

To be eligible for a return, please ensure the following:

• The item must be in the same condition as when received—unused, with original tags attached.
• The item must be returned in its original packaging.
• You must provide the receipt or proof of purchase.

Return Process

To initiate a return, contact us at sales@royalwoodinteriors.com.pk. Once your return request is approved, we will provide you with a return shipping label and detailed instructions on sending back your item. Please note, items returned without prior approval will not be accepted.

Damages and Issues

If your order arrives damaged, defective, or incorrect, please reach out to us immediately at sales@royalwoodinteriors.com.pk. We will promptly resolve any issues.

Exceptions / Non-Returnable Items

Certain items are not eligible for return:

• Customized items, special orders, or personalized items
• Personal care products
• Hazardous materials, flammable liquids, or gases
• Items on sale or gift cards

For questions about specific items, please contact us.

Exchanges

To exchange an item, we recommend returning your original purchase and placing a new order after your return is approved.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the refund status. If approved, we’ll issue a refund to your original payment method within 10 business days. Please be aware that your bank or credit card company may take additional time to post the refund.

If you haven’t received your refund within 15 business days of approval, please contact us at sales@royalwoodinteriors.com.pk.